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Return Policy

We think you'll agree that Minrak has the best return policy in the industry. 

  • You have 14 days from the date of invoice to return the merchandise for full refund on your credit card.
  • Then, we give another 14 days (24 days from the date of invoice) to return for store credit.

Inspect the equipment when it arrives, and if you're not fully satisfied you can return it for a full refund (less the shipping charge, for items which we offer free shipping the original shipping savings associated with the returned item(s) will be deducted), as long as you haven't used it. We won't even ask why you've changed your mind. 

You'll need the original manufacturers labeled packaging with all materials, manuals and blank warranty cards.
Books, CD’s, DVD’s and Video Tapes may not be returned (due to copyright laws). Sorry.

Please contact us for return

In fairness, we will expect you to pay the shipping and handling charges, and we will pay the replacement-shipping fee (only US & Canada). No Restocking Fee will apply to any return meeting the requirements.

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